Services›Community Management
Service

Discord Community Management

Our community managers run your Discord server every day, part time or full time, from moderation and member support to events and a weekly report.

Voice of Community in CEEJAY: this week's sentiment, what to fix first and the key numbers
What you get

What you can expect

01Events

A community that stays active

Members get quick answers and regular events, and new members get a proper welcome.

See Events
Events in CEEJAY
02Dashboards

Problems caught early

We spot complaints and bugs as they start, and tell your team before they spread.

See Dashboards
Dashboards in CEEJAY
03Reports

Results you can see

A weekly report shows growth, activity and sentiment, and what we're doing next.

See Reports
Reports in CEEJAY

Also in CEEJAYVoice of Community Ticket Support Safety

What's included

What our team does for you

  1. 01Part-time or full-time community managers
  2. 02A community plan for each month
  3. 03Moderation and safety, every day
  4. 04Member support and tickets
  5. 05Events, quests and giveaways
  6. 06A weekly report from CEEJAY
How we work
1
Learn

We learn your community, review its history and agree the goals with your team.

2
Plan

We write a plan for each month around your launches and updates.

3
Run

We moderate, answer members, host events and post in your server every day.

4
Report

Every week we send you a report from CEEJAY on what worked and what we'll change.

Safety in CEEJAY: members removed, timeouts and incidents this week, with an AI summary of what changed
“Emile and his team have been a great partner for our Discord community, in both community management and technical expertise whilst always remaining quick to respond to any of our requirements.”
Steve CurranCEO at Burn Ghost Games
FAQ

Questions, answered

What teams ask us before a call.

Either. Most teams start with part-time cover and add hours around launches and big updates.

Yes. We write in your tone, follow your rules and check anything sensitive with your team first.

Yes. We work alongside your moderators, share one queue in CEEJAY and help train new ones.

Yes. We assign one of our community managers to run your server, part time or full time, and plan each month with your team.

Yes. Every service runs on CEEJAY, and your team gets the same dashboard we use.

Ready to build your Discord community?

Book a demo of CEEJAY, or get a free launch plan for your server from our team.